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Button vs. Quick Reply: Understanding the Distinctions
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The distinctions between Quick Replies and buttons are subtle. Take a glance at the comparison table below for a quick overview:
| Button | Quick Reply |
| Limit of 3 buttons | Limit of 10 quick replies actions |
| Can link to another message, condition, randomizer, action or delay | Same |
| Can link to websites | Same |
| Buttons remain static, contacts have the capability to return and click on the button again. Buttons are recommended when linking to a website. | Quick Replies dissapear once the contact either selects an option or continues on with the conversation. Quick replies are recommended for Yes/No type of situations. |
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